Intro
Once a perk or a fleeting thought, remote work has become the new standard for businesses. It has gained massive traction across industries in recent times and has become increasingly relevant as most teams are highly distributed worldwide.
While remote work offers several benefits, such as ease, cost reduction, and flexibility, it is also plagued with some challenges. The chief of which is maintaining a thriving work culture. How can businesses foster a genuinely successful work culture?
Read on.
Understanding the remote work culture
Remote work culture refers to the beliefs, values, practices, and communication styles implemented within a remote team. It defines what the team—manager and employee alike—stands for.
For many, remote work was a necessity during the COVID-19 pandemic, when the world was forced into lockdown. Yet, for others who know, remote work has been a staple of many businesses for a while now.
This study from Global Workplace Analytics showed a massive 159% increase in remote work between 2005 and 2017.
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Typically, work culture is established through physical meetups, shared spaces, and conversations in a traditional office setting. In a remote setting, however, businesses have to be more strategic and intentional about their conduct.
Matt di Vincere, PR Officer at Money Transfer Comparison, shared some thoughts,
"In the realm of remote work, creating a thriving culture is as crucial as it is challenging. As a leader in the digital finance space, I've observed that successful remote cultures hinge on transparent communication and purposeful connection. Leveraging technology to facilitate casual interactions and celebrate team achievements can bridge the physical gap, while clear goals and flexible work arrangements empower employees to deliver their best work, regardless of location."
Fostering a thriving remote work culture is a recipe for genuine success for businesses globally.
How to foster a thriving remote work culture
Out of sight shouldn’t mean out of mind in a remote work setting. Employees can be empowered for genuine success in a remote team. Here are some strategies on how to foster a thriving remote work culture:
Establish effective communication
Teams should communicate openly, effectively, and consistently via videos. This helps to maintain orderliness and prevent discord. It also ensures members are updated on their responsibilities and general business goals.
Communication tools like Slack or Zoom can be utilized to that effect. Furthermore, a typical virtual meeting time can be established alongside the availability period for general communication and reviews (when necessary).
Promote inclusivity and autonomy
Companies should implement inclusive practices like flexible working hours, celebrating diverse opinions, and organizing social bonding events. Remote team members need to feel valued, as this can improve productivity.
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They should be empowered with autonomy to manage their work effectively, as it improves trust, decision-making, and efficiency. Thus, there should be transparency, accountability, and equality in all dealings from both sides.
Encourage work-life balance
A healthy work-life balance should be upheld in a remote team. Businesses should set clear work boundaries and promote regular breaks to prevent burnout.
Businesses should also provide physical and mental health resources, such as counseling services, therapy, gym services, etc., to support their employees’ well-being. Healthy employees stay motivated, satisfied, and productive.
Invest in professional growth
Promote a remote environment where professional growth and development are prioritized. Provide virtual learning resources like webinars, workshops, courses, etc., that help members to upskill and grow.
In addition, reward excellent performance and encourage underperforming team members. This will lead to an innovative remote work culture with members who always want to improve.
Leverage technology for productivity
Provide and equip your team members with tools that boost productivity, like Slack, Google Workspace, Trello, etc. Integrate them into your daily use and empower employees to explore them fully.
Stay updated on new tech advancements and constantly upgrade your tools for the best use. Organize virtual training sessions to assist employees learn how to use the tools better. Technology enables productivity and should be leveraged adequately.
Evaluate your remote work culture
Measure, analyze, and adapt your remote work practices to ensure optimum performance. Implement performance reviews, surveys, and questionnaires to gauge your work culture and offer feedback.
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Communicate effectively with your employees, double down on what works, tweak what doesn’t, and remain open to change. A remote work culture should be flexible and keep up with the times.
Benefits of fostering a thriving remote work culture
A remote work culture that thrives is a blessing to both employees and the company. These are some benefits of fostering a thriving remote work culture:
Access to a global talent base
Global talents will want to work in a remote team that succeeds. This fosters innovation, creativity, and diversity among employees of different origins, equipping the team to better cater to their global audience.
Employee satisfaction and retention
Employees will be committed to work and stay in a remote team that thrives. This encourages loyalty, spurs motivation, and reduces turnover.
Higher productivity
Satisfied employees will be productive at work. Moreover, with customer retention and technology integration, operational costs will be greatly reduced, boosting revenue in the business.
Challenges to fostering a thriving remote work culture
Some challenges may hinder you from building a thriving remote work culture. Here are some:
Technology failure
Remote work depends on technology to function effectively. Any technical issues can affect workflow and reduce productivity. Moreover, sensitive employee or company data could be at risk of hacking.
Communication issues
Remote work involves constant and effective communication to progress. However,
miscommunication issues or misunderstandings can occur. This can hamper collaboration and team unity.
Team management
Managing a remote team can be difficult, as it requires a fine blend of technical and interpersonal skills to lead effectively. Each employee has to feel valued to give their best, and that’s no mean feat.
Companies that foster a thriving remote work culture
Some companies have been ahead of the curve regarding remote work. They have perfected the art of building a thriving remote work culture. Take a look.
Automattic
Automattic, the parent company of WordPress, has had a remote setup for nearly 20 years. Today, it has over 1000 employees and is distributed in over 70 countries. Automattic provides stipends for home office setup, invests in work tools, and allows flexible work hours.
Buffer
Buffer has operated in a remote setting since 2015. It prioritizes work-life balance, transparency, open communication, and inclusivity. It provides stipends for home office setup, organizes regular team retreats, and leverages technology to empower its employees. It has over 70 members spread across more than 15 countries.
Zapier
Zapier functions with a fully remote team of over 200 employees across more than 15 countries. It invests in competent tools, establishes processes that support remote work, and encourages regular team retreats.
Conclusion
Establishing a thriving remote work culture is a defining attribute of a successful business. This requires intentional and consistent effort from both employees and managers alike. More so, it represents both a challenge and an opportunity.
Therefore, a genuine focus should be on vital strategies like communication, inclusivity, work-life balance, technology, and professional development. By implementing them, businesses can foster a remote work culture of motivation, retention, and productivity.
An Upwork survey predicts that 22% of the American workforce will work remotely by 2025. To that end, building a remote work culture that thrives is in your best interest.